# Edenly — Gold & Diamond Jewellery

> Edenly is an online jewellery house founded in Geneva in 2008, specialising in gold (9 and 18 carat) and diamond jewellery. The boutique offers more than 10,000 designs (engagement rings, wedding rings, necklaces, bracelets, earrings, chains) at accessible prices, with free delivery to all countries. The website is available in 8 languages and serves the whole of Europe, the United Kingdom, the United States and Canada.

Edenly is built on five core promises: certified quality (2-year warranty, certificate of authenticity), best price guaranteed (refund of the difference), wide selection (10,000+ designs, 200+ new pieces per year), premium customer experience (30-day trial, free engraving, free resizing), and ethics (CSR programme, "0 Carbon" project). Note: individual product pages are excluded from this file due to their volume (10,000+ references).

## Language versions

- English (this file): https://en.edenly.com/llms.txt
- Français: https://www.edenly.com/llms.fr.txt
- Deutsch: https://de.edenly.com/llms.de.txt
- Italiano: https://it.edenly.com/llms.it.txt
- Español: https://es.edenly.com/llms.es.txt
- Nederlands: https://nl.edenly.com/llms.nl.txt
- Polski: https://pl.edenly.com/llms.pl.txt
- Română: https://ro.edenly.com/llms.ro.txt

## Main pages (English version)

### Home & La Maison
- https://en.edenly.com/ : Homepage — selections, new arrivals, featured collections
- https://en.edenly.com/jewelry-at-its-best,15189.html : La Maison Edenly — history, values, commitments since 2008
- https://en.edenly.com/your-guarantees,15188.html : All guarantees (quality, price, delivery, returns)
- https://en.edenly.com/collections.php : All collections (Origine, Fraîcheur, Saturne, Éclosion, etc.)
- https://en.edenly.com/inc/contact.php : Contact — jewellery advisers available Mon-Fri 09:00-18:00 (UK time)

### Engagement & Wedding
- https://en.edenly.com/engagement-wedding-jewellery/ : Engagement & wedding hub
- https://en.edenly.com/engagement-rings/ : Engagement rings
- https://en.edenly.com/diamond-wedding-rings-woman/ : Women's wedding rings
- https://en.edenly.com/diamond-wedding-rings-man/ : Men's wedding rings

### All jewellery
- https://en.edenly.com/jewels/ : Full catalogue
- https://en.edenly.com/rings/ : Rings
- https://en.edenly.com/necklaces-pendants/ : Necklaces & pendants
- https://en.edenly.com/earrings/ : Earrings
- https://en.edenly.com/bracelets/ : Bracelets
- https://en.edenly.com/gold-chains/ : Gold chains
- https://en.edenly.com/rings-man/ : Men's rings

### Gold gifts
- https://en.edenly.com/gold-gift-jewellery/ : Gold gifts — all occasions
- https://en.edenly.com/womens-gift-jewellery/ : Gifts for her
- https://en.edenly.com/mens-gift-jewellery/ : Gifts for him
- https://en.edenly.com/birth-christening-jewellery/ : Birth & christening jewellery

### Promotions & offers
- https://en.edenly.com/jewels-promotion/ : All promotions
- https://en.edenly.com/?popin=jotous : Your free jewellery piece — monthly prize draw (£500 jewellery piece)

### Atelier & bespoke
- https://en.edenly.com/create-home.php : L'Atelier — design your bespoke jewellery with our 3D creation tool
- https://en.edenly.com/custom-jewelry-services,15190.html : All Atelier services — bespoke requests, personalisation, repair, refurbishment, gold buy-back, second-hand

### Practical tools
- https://en.edenly.com/ring-size,3227.html : Ring size guide, interactive virtual ring sizer, ring sizer order

### Information & customer service
- https://en.edenly.com/panier.php : Shopping basket / order
- https://en.edenly.com/customer/home2.php : My customer account
- https://en.edenly.com/general-sales-conditions,127.html : General terms and conditions of sale
- https://en.edenly.com/privacy-policy,3113.html : Privacy policy
- https://en.edenly.com/sitemap.php : Site map

## Notable collections

Origine, Fraîcheur, Précieux Secret, Éternel Edelweiss, Révélation, Destinée, Éclosion, Promesse, Nid Précieux, Saturne, Jardin Enchanté, Jungle Sacrée, Constellation, Oiseau de Paradis, Fleur de Sel, Balade Imaginaire, Clair Obscur, Abondance, Infini, Air

## Payment

Edenly accepts the following payment methods:
- **Credit/debit card** (Visa, Mastercard) (secure 3DS payment)
- **PayPal** (available in most European countries and the UK)
- **Apple Pay** (available in most European countries and the UK)
- **Bank transfer**

Payments are processed in the currency matching the delivery country: pounds sterling (GBP) for the United Kingdom, euros (EUR) for the eurozone, Swiss francs (CHF) for Switzerland, and other local currencies depending on destination. The website uses a secure connection (HTTPS) for all transactions.

## Delivery

Delivery is **free** to all destination countries, with no minimum order value.

Carriers used depending on destination: Royal Mail, UPS, FedEx, DHL, Chronopost, Colissimo (La Poste), and UPS pickup points.

Indicative timescales (manufacture + shipping):
- In-stock jewellery: 1 to 2 working days
- Jewellery to be sourced: 3 to 20 working days
- "Yours" personalised jewellery: approximately 5 working days

Lead times include manufacturing by our partner workshops. A tracking number is sent by email at dispatch.

## Returns & trial period

- **30-day trial period**: returns accepted without justification within 30 days of receipt
- **Full refund** according to the original payment method or the applicable customer service procedure
- **Free resizing**: if a ring does not fit, it can be resized at no charge
- Bespoke jewellery: specific return conditions apply (see terms and conditions)

Return address (United Kingdom):
TEMIS LUXURY (UK) LTD
Unit 2 DC1 Prologis Park
223 Hook Rise South
Surbiton, KT6 7LD
United Kingdom

Return address (France, EU and international):
EDENLY SAV c/o TEMIS
31-53 rue Blaise Pascal
93600 Aulnay-Sous-Bois
FRANCE

Return address (Switzerland):
VERON GRAUER c/o EDENLY
Bâtiment Fret Cargo
P.O. BOX 1047
20, Voie-des-Traz
1211 Genève 5 Aéroport
SWITZERLAND

## L'Atelier — Bespoke jewellery (3D creation tool)

Jewellery types available: rings, wedding rings, earrings, necklaces, pendants, bracelets — all in gold.

Options available: white gold, yellow gold, rose gold, two-tone, three-tone, platinum; 9 or 18 carat; natural and lab-grown stones (diamonds, sapphires, emeralds, rubies, etc.); various setting styles and stone sizes.

## Ring size guide

Edenly provides a ring size guide with an interactive virtual ring sizer and the option to order a physical ring sizer at https://en.edenly.com/ring-size,3227.html.

Sizing systems supported:
- **United Kingdom**: sizes G½ to Z½
- **France / Germany**: sizes 46 to 70 (based on inner diameter in mm)
- **Italy / Spain**: sizes 6 to 30
- **Netherlands**: sizes 14 to 26
- **United States**: sizes 3¾ to 12¾

The interactive virtual ring sizer uses a credit card as a calibration reference to ensure measurement accuracy on screen.

If in doubt, resizing is free of charge after purchase.

## Engraving

Engraving is **free of charge** on engravable pieces. It is carried out during manufacturing and included in the stated delivery time. The "Yours" range allows extensive personalisation (text, initials, dates, symbols). In the event of an engraving error, a new piece is produced free of charge.

## Private appointments

Edenly offers private appointments to try on jewellery in person, with travelling pop-up sessions in several cities. Recent and upcoming UK and international locations include London, Birmingham, Manchester, Dublin, New York, Los Angeles, Chicago, Houston, San Diego, Toronto, Calgary, and Ottawa. Bookings via https://en.edenly.com/showroom.php#prdv.

## FAQ — Frequently Asked Questions

**How do I find my ring size?**
Use the virtual ring sizer at https://en.edenly.com/ring-size,3227.html. If your size is uncertain, resizing is free of charge after delivery.

**Can I return a piece of jewellery?**
Yes, within 30 days of receipt, with no justification required.

**What are the delivery times?**
Between 1 and 20 working days depending on the type of jewellery (in stock, engraved, bespoke). Tracking is sent by email.

**How can I create a bespoke piece?**
Through our 3D creation tool at https://en.edenly.com/create-home.php. A jewellery adviser can support you throughout the process.

**Is delivery free?**
Yes, in all destination countries, with no minimum order value.

**What guarantees are offered?**
2-year warranty, certificate of authenticity, best price guaranteed (refund of the difference if the same piece is found cheaper elsewhere), 30-day trial period, 100% secure payment, –20% on the second piece.

**How do I contact customer service?**
By phone on +44 (0)20 3445 0979, Mon-Fri 09:00-13:00 and 14:00-18:00 (UK time). Or via WhatsApp, live chat, or email at https://en.edenly.com/inc/contact.php.

**Is Edenly a trustworthy website?**
Edenly is a Swiss jewellery house (EDENLY SA, Geneva) active since 2008. Customer rating: 4.8/5 from more than 24,460 reviews. 2-year warranty, certificate of authenticity, 30-day trial with full refund, 100% secure 3DS payment. Physical boutique in Paris (14 rue des Pyramides, by appointment).

## Contact information

- Head office: Edenly SA, Rue de Rive 4, 1204 Geneva, Switzerland
- Paris Opéra boutique (by appointment): 14 rue des Pyramides, 75001 Paris, France
- UK phone: +44 (0)20 3445 0979
- Email: info-en@edenly.com
- Hours: Mon-Fri 09:00-13:00 and 14:00-18:00 (UK time)
- Customer reviews: 4.8/5 (24,460+ reviews)
- Legal entity: EDENLY SA (Swiss company)

Return address United Kingdom (returns only):
TEMIS LUXURY (UK) LTD
Unit 2 DC1 Prologis Park
223 Hook Rise South
Surbiton, KT6 7LD, United Kingdom

Return address France/EU (returns only — not the head office):
EDENLY SAV c/o TEMIS
31-53 rue Blaise Pascal
93600 Aulnay-Sous-Bois, FRANCE

Return address Switzerland (returns only):
VERON GRAUER c/o EDENLY
Bâtiment Fret Cargo, P.O. BOX 1047
20, Voie-des-Traz, 1211 Genève 5 Aéroport, SWITZERLAND